Shenzhen Polymer Technology Co., Ltd. is a professional manufacturer of OEM/ODM electric scooters/electric skateboards/electric bicycles/electric motorcycles. Our R&D team has 10 years of experience in electronic products, and all our sales have more than 10 years of export experience. We have more than 80 employees and cover an area of 5,000 square meters. Our products comply with EEC/CE/UL/Rohs standards. We have established long-term cooperation with customers from European and Asian markets. We are committed to providing quality products and professional services.
Certifications
Product packaging
After Sales Service
SHIPPING
All orders are processed and shipped within 3 business days. We currently offer free ground shipping within the EU countries. Free Ground Shipping 3-7 business days
If you choose to ship to multiple addresses we will add $5 for each additional address.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you when your return has been processed.
FAQ
Q1:Do you supply samples?
A1: Yes, we can offer sample for quality check. However, considering our electric scooter is a big item with great value, we have
to ask customers to take care of the delivery cost and sample cost.
Q2: How long does the delivery cost?
A2: It usually take about 7-25 working days. And the actual delivery time will be depended on the order quantity.
Q3: How about the packing?
A3: Generally, we pack the scooter in carton box with thick foam board inside for protection.
Q4: How long is the warranty?
A4: Product warranty period is one year. In one year, we will provide free after-sales service, specific terms refer to the user
manual.
Q5: Do you offer Custom service?
A5: Yes, color, some special parts of the scooter and also the logo can be customized while your order quantity reached the MOQ.
Q6: How about the payment?
A6: Full Payment need to be made after order confirmed for Sample order.
For Bulk order, 30% deposit before production and 70% balance before shipping.
Other question, please feel free to concact me.
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