FAQ :
Q1: Can I get a sample order?
A1: Yes, we welcome sample order to test and check quality.
Q2: How do you ship the goods and how long does it take to transport?
A2: We usually ship by UPS, DHL, FEDEX or TNT. Shipping time is 4-7 working days usually..
Q3: What is the process for LOGO printing order?
A3: First, Artwork for visual confirmation, and next is sample picture or sending sample to you for confirmation, finally we will go to mass production.
Q4: Do you offer guarantee for the products?
A4: Yes, we offer one year guarantee for all the products
Our Service
Pre-sale service:
Dear customer, thanks for your time to visit ZHENGHE technology Limited
>>We promise to reply your inquiry within 2 hours of working time.
>>We will seriously answer all your questions and needs. Then give you a professional quotation.
>>Please feel free to ask me any questions regarding to MOQ ,Price, OEM service,Payment,Shipment...
Sales service:
>>We will promptly notify you the production progress of your order.
>>We will send you photos/videos to Guarantee the products are produced according to your requirements.
>>If any production problem, we will contact you in time.
After-sale service:
>>We will send you the UPS/FEDEX/DHL tracking number in time for you to check the logistics progress.
>>If any custom problem, we will help you to solve it.
>>All our products are guaranteed for 1 year. Any quality problem, please contact zhenghe sales person.
