1.Are you a factory or Trade company? We are the factory with 17+ years manufacturing experience.
APPLE authority MFi manufacturer, MFi license no.101895
2.What are your main products?
MFi lightning cable, type c & micro cable, adapters, earphones,car/wall charger, wireless charger, power bank, phone case, etc. All the mobile phone accessories are available.
3. How can I buy products ?
You can easily send us your required product details via e-mail or online. Then a professional price list will be replied.
4. When can I get the quotation ?
We usually quote within 24 hours after we get your inquiry. If you are in urgent,
please let us know in email or simply call us. we will handle your inquiry preferentially.
5.How can I get a sample to check your quality?
We are pleased to provide sample for testings.
Sample fee and freight cost is chargeable.
Sample will be sent after the receipt of payment.
Sample cost could be refund after the order confirmed.
6. How long can I expect to get the sample ?
Stock samples will be ready for delivery in 1-3 days.
No stock samples will be ready for delivery in 7-10days
OEM samples will take little bit longer time according to your details.
7. Do you accept OEM or ODM order?
Yes, we accept both OEM and ODM for customers.
8. What customized services can you offer?
Custom color, length, logo and package.
Or open mould for your own design
9.What's your MOQ for order ?
Small order can be accepted if we have in stock.
Customized products the MOQ is 1000pcs.
10. What is order lead time ?
Stock: 5-15 days in general.
No stock: 30 days after samples confirmed.
or please contact us by email for specific lead time base on your order quantities.
11. How does your factory do regarding quality control?
A: Quality is priority. We always attach great importance to quality control from the very beginning to the end:
1) All raw material we used are non-toxic, environmental-friendly;
2) Skillful workers pay great attention to each details in handling the producing and packing
processes;
3) We have a professional QA/QC team to ensure the quality.
12. Warranty Policies:
6 months from the ex-fty date. (Workmenship and and material defect)
Our after sale service team will try to solve your quality problems even the products are out of warranty.
Should you have other questions, please let us know. We’ll add answers here for your further references. Thank you !