1.Q:How about the delivery time?
A: It's about 20-25 days after getting deposit and conformed order details.
2.Q:How about the payment term?
A: T/T OR L/C,Western union,Paypal are accepted
3.Q: Do you offer sample service?
A: Yes.Some samples is free and others sample charge will be refunded when make the large order.
4.Q:Can l get any discount?
A: Usually our products have no label and logo. Your own label or logo can be added.
5.Q:Can I add my own label or logo to the products?
A: Our products are certificated by main stream third-party quality inspection institutes such as BV
6.Q:Can l mix different styles, colors and sizes in one order?
A: Yes, welcome, we can calculate the cost together and choose a best shipping option.
7.Q:Are the products exactly same with pictures?
A: Usually the pictures are taken based on the true products. Since the products are 100%hand made by different workers, there maybe slight difference
8.Q:Can l make custom design?
A: Please kindly contact us to discuss the details, we are willing to try our best to meet your satisfaction.
9.Q:Other questions?
A:Please click "Chat Now!" below or write your question in the blank form below and then click "Send".
10.Q:Can you customized for us?
A:Yes,We can provide custom packing,color services.
11.Q:Can you provide sample?
A:Yes.We can provide sample free of charge according to your needs.But do not include shipping costs.
12.Q:How long do you ship?
A:lt depends on your order quantities,we will ship the first time.
13.Q:Do you have any discount?
A:Yes.We do,,but it depends on the amount of your orders.
14.Q:Are you a manufacturing company or trading company?
A:We are a production and trading company that produces and sells a wide range of yarn products.
15. Q:What are the certificates or tests you have already passed?
A:BSCI,ISO9001,OEKO-TEX Standard( ll Grade),Azo
More question,Pls contact me freely.
