Promaker believes that “Attitude determines everything”, only by focusing on customer needs can we do best in products and
services. Therefore, Promaker puts forward “4S service concept” of Intelligent embroidery machine, which makes continuous
improvement on customer, product, information and enterprise self-value. “4S service concept” is: Service (Make customers enjoy
convenient and comprehensive pre-sale, sale, after-sales service); Sales (Sale different series of high quality embroidery machine
and related products); Survey (Information feedback and interaction, attach importance to each customer’s experience and feedback,
share value information with customers); Standard Production (Continuously improve the standardization of product manufacturing)
After-sales service is a very important part of “4S service concept”, also the main focus of our whole team. Since the
establishment of the company, we have set up more than 10 service offices at home and abroad, we try our best to achieve that
where there is embroidery machine there is “4S service concept” from Promaker.
Q1:How many days about delivery time?
15-40 days after TT deposit.
Q2.How about your company strength?
We have 15 years experience in manufacturing machines,we are the professional embroidery machine manufacture integrated with
R&D,spare parts producing,machine body making and complete machine assembling.It is one of the leading enterprises in embroidery
machine industry in China,covering more than 80000 square meters,and it has more than 278 employees including 20% senior
engineers.
Q3.What is the packing?
General machines are with vacuum packing. Particular machine are packing with vacuum and wooden case. Container loads as per the
machine size.
Q4.Can you provide OEM service?
We can provide OEM service. It will depend on your requests; your logo will be customized on our products. embroidery machine
Q5: What informatio]n may contain in my inquiry?
Your request your machine’s embroidery area /needle number /head number/head interval/other function need.
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