Q1: How's the quality of tablet stylus pen?A1: Our technicians and QC teams test the products one by one using special devices and follow specific instruments.
Q2: How can i place the order?
A2: The orders can be placed directly online through Alibaba. There are product price and shipping cost for your reference on the product web page. Or we can draft the trade assurance order for you on Alibaba if you provide your address and contact info to us.
Q3: Are the products ready to ship?
A3: Yes, there are enough stock ready to ship in our warehouse.
Q4: How long is the shipping?
A4: Generally speaking, we will deliver the order to the shipping company within 1-2 days. And it will take 7-10 working days to arrive in USA and EU. If you'like to ship the order faster, please contact us before placing the order.
Q5: Can you put our own logo on the products? Or can we customize the package?
A5: Sure we can. Please contact us and talk about your further needs. Or send us your artwork please. Besides, we can also offer package design service if needed.
Q6: What payment methods are acceptable?
A6: We suggest you finish the payment online through Alibaba because the trade assurance protects online orders when your payment is made through Alibaba. And Alibaba accepts many payment methods, such as Visa, Mastercard credit card, T/T, Online Transfer, Western Union and etc.
Q7: What should i do if i failed for the payment?
A7: Please contact Alibaba service and they will help you to solve the issue.
Q8: Are samples available?
A8: Yes, samples can be provided for your evaluation.
Q9: What will you do with the defective products?
A9: You can get the refund or replacements if receiving any defective products.