1. Q: Are you a factory or trading company?
A: Guangzhou Colorful Cosmetic Co.,Ltd is OBM (Original Brand Manufacturer of ELSA) company also with OEM/ODM service. We are looking for professional distributor/agent/representative all over the world.
2.Q: How can I be your agent? Which countries did you sign the agent contract?
A: For agent details, please contact us by email, we are looking forward to cooperating with agents to sell our ELSA brand nail products in following countries: Russian, Ukraine, Balerus, Greece, Bulgaria, Cyprus, Moldova, Armenia, South Africa, Kazakhstan etc. Welcome to join us.
3. Q: Where is your factory located? How can I visit there?
A: Guangzhou City, China; 20min by car from Guangzhou Baiyun Airport and 2h by train from Hong Kong.
4. Q: How can I get samples?
A: We can provide free sample for you quality & market testing, but shipping cost will be paid for customers.
6. Q: What's lead time and shipping time?
A: 1-3 days lead time for sample order, 3-7 days lead time for general large order. We send goods by FedEx,DHL,TNT etc express normally, 3-5 workdays as delivery time. Note: there is a little expensive but fast and safe for uv gel products.
7. Q: How about the quality control?
A: ELSA Professional Quality Inspection Department always paid great importance for QC.
8. Q: What is the payment terms?
A: We can accept T/T, credit card,paypal etc. We highly recommended you pay on Alibaba Trade Assurance
10. Q: How about import custom fee?
A: Please pay attention: Our sales will declare the value as customer's require normally.
Import duties, taxes and charges are not included in the item price or shipping fee.
These charges are the buyers' responsibility.
Please check with your country customs office to determine what these additional cost will be prior to bidding/buying and confirm if you have good customs clearance solution.
If the goods were turned back or destroyed for unable customs-clearance, the related cost will be paid by customers.