Quality Control: 1. LED products are made in dust-free workshop with company's high standard. 2. Each product receives 12 hours aging test before packing. 3. Sampling after packing. 4. Each type of LED products has reports of flux test and distribution curve test.
Pre-sale service: 1. For all your inquires about us or our products, we will reply you within 24 hours. 2. Our sales are able to communicate with you in English. Feel free to email or call us. 3. We offer OEM services. Can print your own logo on product , can customize the retail box packing and other things. 4. We have very experienced R&D engineers and we have strong ability to do ODM projects.
After-sale service: 1. Quick reply on customers' questions. 2. Our company will take responsibility for products with quality problems if they are caused by us. 3. We ship goods by UPS/DHL/FEDEX/TNT express which takes 7-10 days to arrive, or by air which takes about 7 days to arrive, or by sea which takes about 30-45 days to arrive . All depend on your actual
Delivery time 1. Samples: 3-5 working days after received full payment.. 2. Bulk order: 7-14 working days after received deposit.
FAQ
Q1.Are you manufacturer or Trade Company? We are a professional manufacturer of led light.
Q2. What terms of payment you use? TT,LC at sight and Western union
Q3.How do you offer samples? We offer free samples in certain quantity and delivery within 3-5 working days.
Q4. What's the order process? a. Inquiry---provide us all clear requirements. b. Quotation---official quotation form with all clear specifications. c. Sample confirmation---digital sample, blank sample without printing or hardcopy. d. Payment terms--- TT 30% in advanced, balanced before shipment. e. Production---mass production f. Shipping--- by sea, air or courier. Detailed picture of package will be provided.
Q5.What is your MOQ? 1 pieces.
Q6.Can your factory make the lights based on customers' design? Yes, OEM and ODM service are available, we have professional designing team.
