We have our own shipping agent. The fastest and safety with reasonable cost for our customer.
FAQ
1. What is silicone? Silicone is a natural material, the density higher than the average plastic, is a non-ordinary plastic. It’s more eco-friendly safe and durable. 2.Do you have professional Mould Department and designers? 1)We have spent a great deal of money on machine, there are 3 Computer Numerical Controls, and 2 Electrical Discharge Machines etc. 2)Professional designers and programmers can provide you with professional services. 3. What’s your MOQ? 1)Usually 1set can be sent if we have stocks, Different item MOQ differrent, please consult with enquiry or contact our Trade Manager or directly make a call to us at 0086 15018417302 4.Could see have my logo on? Own design? 1) Remind us your design or logo with AI file. 2)The color, position of logo, silk screen printing, debossed or embossed available. 5.How long can I expect to get the sample? How many days? Is there any charge? 1)Please send us the model number of item. 2)Sample free each model of one, shipping fee on customer charge. 3)Usually 3-5 days send out, choose DHL, UPS, FedEx, TNT… 6.How much of my own design? How many of sample charge? Is possible refund once placing mass production? 1)Molding and sample fee should depend your design. 2)Lead time 3 days for sample mold, 12 days for mass production mold. 3)Sample charge fee return once place order. Refund molding fee base on your orders. 4)Please notice that all silicone tools samples we send out not include shipping fee. Hope your understanding! 7.Are they meet to food grade standard? Passed iodine and other heavy metal content test? Any relevant test reports? How much? How long? If we want to do the test what should we do? 1)Products reach to EU standard testing, and we could do your require Certification according to your requirements. 2)We offering raw material test report. Also, assisting you test, but testing fee is for customer charges.
