Q1. Why choose you?
-->SUNCHIP as a gold supplier ,we have a good reputation on our customers, with the good quality , suitable price and good service
.
Q2. You are factory or trading company?
--> we are 100% factory, mainly for OEM/ODM orders production.
Q4. What is your shipping way?
-->We usually ship it via DHL/UPS/Fedex/TNT/Aramex. If in big quantity, will choose air freight ,Ocean shipment or train shipment.
Q5. What is your payment?
-->T/T wire bank transfer,West Union,Moneygram, Paypal, Payoneer, Escrow.
Q6. Can I take a sample for quality check?
-->Sure, we offer sample to our customer for checking, and offer customized survice to OEM order customers for the sample, please
contact us if need a sample for testing before order.
Q7. Can you put my brand name(LOGO)on the products?
-->Yes, sure. Laser print, Silk print, or matel sticker for your choose. our factory produces OEM/ODM .
Q8. Can you ship the goods to my agent or shipping forwarder in China ?
-->Yes, we can, just tell us your code in your agent or forwarder side, also tell us your agent or forwarder adress and contact
details.
Q9. Can you ship my goods to Amazon FBA warehouse ?
-->Sure we can, pls send us the SKU label and Amazon outside Carton lables.
Q10. How can you slove the problem if we receive the defective goods.
-->Send us the pictures or video first time, and we will send free replacement goods for you