Q1: What are the advantages of your company? A1: Reliable quality control, lots of our QC have industry work experience for
more than 10 years and fast lead time.
Q2: What about the warranty of your item?
A2: 12 months, usual would be offer 0.5% FOC for the warranty.
Q3: Can I customize or print our own logo on the products?
A3: Yes, it's our main business to do OEM by customers.Normally, the MOQ is above 500 and details can be negotiated.
Q4: How about your payment items?
A4: TT before shipment, LC at sight are supported and Alibaba online trade assurance. Please contact us for more payment details
Q5: How long it will take to get my order after payment?and the shipping terms?
A5: Normally it is 45 days after deposit confirmed. We do FOB Shenzhen
Q6: What kind of packaging do you offer?
A6: Normally it is gift box. We can offer you die cut and you design artwork.
Q7: Are you a factory or trading company?
A7: We are professional factory and manufacturer .
Q8: How can i make OEM or ODM orders?
A8: OEM order, after sample passing your testing, we will provide the artworks (like silkscreen, user guide, gift box die cut)for you to put your company logos and packaging design. ODM order, we may need more details to our project team, then will design the product under your requirements.
Q9: Can I get the sample?
A9: Surely, you can try to talk with our sales about the sample requirements, then we can ship sample for your testing
Q10: How do you control quality?
A10: Our QA and QC team with many years experience, with strict standards on the raw material Each product needs tc pass the full performance testing, then can be packed and shipped out.