1 .How long Ican getthe feedback afterwe sent the enquiry?
We will reply you within 12 hours in working day
2 .How can Iget some samples?
If without logo,samples are free,but you have to pay shipping cost.And we will ship by UPS /DHL/ TNT /Fedex or other express company; it will take about 3- 7days to arrive your place.
3 .Are you factory?
Yes.We are.We have speciatized in waterproof item over 10 years.
4 .Where is your factory located? How canI visit there?
Our factory is located in ShenZhen.Half an hour to Shenzhen airport by car.You can take taxi,or we can pick you up somewhere.All our clients,from home or abroad,are warmly welcome to visit us!
5 .What certificates you have?
We have BSCI,DISNEY certificate for factory,and IPX 8 test report by SGS for waterproof bag,ROSH/ RACH/ CE for products.
6 .What is the delivery normally?
7- 12days,detail delivery date should be decided according to production season and orderquantity.
7 .Can you offer OEM/ODM?
Yes we have R& D; we can make design after close communication with you.
8 .What payment terms you have?
WESTERN UNION If consider about safety,we welcome you do trade assurance order.
9 .What are shipments you can do?
By air/sea/bv express according to customers' requirements.