Q: Are you trading company or manufacturer ?
A: We are a OEM & ODM China factory since 2008.
We produce quality products, such as: robot parts, gripper, palletizing and packing machine etc.
Q: How does your factory make sure the product quality?
A: First, our production follow customer requirements,
second, once order finished we will test and take test video to customer, and We will final check before shipping to avoid any problem.
Q: What is your terms of payment ?
A: T/T, paypal, ali-pay,west union, cash, 50% T/T in advance ,balance before shippment etc.
Q:Can you send products to my country?
A:Sure,we can.If you do not have your own ship forwarder, we can help you.
Q:Can you do OEM for me?
A: Our most products are OEM, just provide your design and requirements.
Q: How can I place the order?
A: First sign the PI, and pay deposit,then we will arrange the production.
After finished production and before shipping you pay balance.
And we will packing and prepare ship the Goods
Finally, the forwarder will inform you shipping and arrive date, and you just prepare the documents for your port custom clearance!
Q: how to provide right robot solution for you?
A: provide your packing requirments,
a. products photos, weight(payload), size, material
b. palletizing arrange way
c. layout of robot working area
d. speed
e: others
Q: how to design robot gripper/tongs/grab for you?
A: we need client provide products information and better send sample of products, then we will according sample to design
Q: how ensure our robot grip/tongs/grab works?
A: before shipping, we will make test and we send test video to clients us or tell us in your mail, so that we could regard your inquiry priority.