Q1: Do you provide samples?
Yes, samples are available , sample charge and the delivery cost will be paid by customers. Delivery time about 3-10 days.
Q2:How to confirm the Product Quality before placing orders?
You can get samples from us and test yourself or we provide a SGS report for you.
Q3: What's your payment terms?
PI will be sent first after confirmation the order, enclosed our bank information. Payment by T/T, Western Union , LC, Alibaba trade assurance , Money gram or Paypal. 30% T/T in advance ,the balance against the copy of B/L.
Q4:What are your delivery terms?
We accept FOB, CFR, CIF, etc. You can choose the most convenient way .
Q5:What do I need to provide to confirm an order?
Order quantity, product details, and packing details. Meantime, detailed picture or sample is available.
Q6: How about delivery lead time?
Delivery lead time: About 3-5 days after payment confirmed.(Chinese holiday not included)
Q7: What’s your MOQ?
Different product the MOQ is different , most of them are 24 tons.
Q8: Is there a discount?
Different quantity has different discount.
Q9: How to contact us ?
You can contact with us by Trade manager, WeChat、WhatsApp、LinkedIn、 Facebook Online. You can choose your interested products and send inquiry to us. You can dial our telephone directly, you will get our reply. Send Email to us.
Q10:How to control the quality?
Each products will provide a SGS report.
Always a pre-production sample before mass production; Always final Inspection before shipment。
Q11: How do you ship the products?
By Sea ,By Air ,By courier, TNT , DHL, Fedex, UPS Etc. It is up to you . Usually , if the quality is small , I recommend you ship
by express . If the quantity is big , then send by sea is better.
Q12 About the price:
The price is a rough price. Actual price will depend on the raw materials price and your order quantity. Any problems please contact us without hesitation.
Q13、Shipping Details: Within 7 working days after receiving the deposit
Q14:How is your product packaging?
Palletizing. Usually according to customer requirements.
Q15: How to get accurate prices from you?
Please tell us your product requirements and the products you are looking for, we will send you a quotation as soon as
possible.
Q16. What is your production capacity?
Different product capacity is different.
Q17. What are your main markets and main customers?
Our market and customers Southeast Asia(30.00%),Central America(30.00%),Mid East(10.00%),North America(5.00%),South America(5.00%),Eastern Europe(5.00%),Africa(5.00%),Eastern Asia(5.00%),Northern Europe(5.00%),South Asia(5.00%).
Q18. What are your main products?
Scrap copper wire, zinc ingot, lead ingot, Cadmium ingot,Tin ingot, scrap aluminum wire , Magnesium ingot, Ferrotungsten,aluminum ingot,Antimony ingot,nickel,copper Ingot,Electrolytic copper, scrap cans,Aluminum UBC scrap,Zirconium rod/bar, etc.
Q19. Who are we?
We are based in Hebei, China, start from 2013.
Q20.Why you buy form us?
1. We offer the most competitive prices.
2. We provide relevant professional product consulting.
3. We are willing to help customers find any potential products and merchandise.
4. You can visit our factory by yourself. Our success is inseparable from your support and making friends from all over the world in good faith.
5. Our aim is: integrity first; reputation first, best reputation; once cooperation, friends for a lifetime.
If you have another question, pls feel free to contact us .