1. This Warranty is effective for uniepu solar water heater systems manufactured and installed after 1 January 2023.
2. If the customer has not paid in full for the uniepu solar water heating system then this warranty does not apply.
3. Warranty against defective factory parts from the date of BL.
4. This Warranty does not apply to any defects or damage NOT due to faulty factory parts or workmanship including, but not limited to, defects or damage caused by or resulting from:
(a) accidental damage, storm damage, vandalism, failure due to misuse or abuse, or neglect of any kind;
(b) incorrect or improper installation of the Uniepu Solar Water Heating System, including but not limited to, installation
otherwise than in accordance with the instructions contained in the owner’s manual supplied by Uniepu or incorrect system selection;
(c) attachment of any parts or accessories other than those manufactured or approved by Uniepu;
(d) power surges;
(e) animals, birds, and/or rodents;
(f) the solar collector being left dry (no liquid circulation) and exposed to daily sunlight (i.e. not covered) for a period
exceeding 14 consecutive days;
(g) excessive water pressure, negative pressure (partial vacuum), excessive temperature, corrosive atmosphere, faulty plumbing and/or electrical wiring;
(h) sludge/sediment as a result of connection to a water supply from filtered or treated sources ie. spring, dam, bore, river, or town supply from a bore;
(i) contamination and corrosion from particles in the water supply;
(j) serial tags/stickers on any of the components being removed or defaced;
(k) the water stored in the cylinder exceeding at any time the following:
Levels: Total hardness 200 mg/litre or p.p.m
Total dissolved solids 600 mg/litre or p.p.m
Electrical conductivity 850 μS/cm
Chloride 250 mg/litre or p.p.m
Magnesium 10 mg/litre or p.p.m
Sodium 150 mg/litre or p.p.m
PH Min 6.5 to Max 8.5.
5. According to the national standard warranty is 3 years, if you want to put the conditions of 5 - 10 years extended warranty, you need to add a 5% fee.