ORDERS
CAN YOU ACCEPT SMALL ORDER QUANTITIES?
ArioseMusic covering a variety of musical instruments and accessories, you may order mixed items, and our minimum quantity will be one carton.
HOW TO PLACE AN ORDER FOR YOU?
You may send us the inquiry of your interested items, then we will according to your quantity to offer you best price and suggest the shipping ways for your reference, then after you confirmed, we will start on next step.
WHAT’S PAYMENT TERMS AND PAYMENT WAYS DO YOU HAVE?
Payment terms:
* 100% advance payment for trial order customers before shipping
* 30% advance payment for old customers, 70% will pay before the shipping
* L/C at Sight
Payment Ways:
* Alipay for new customers
* T/T to our company account
* Western union
* Paypal
HOW TO TRACK MY ORDER?
We will provide detailed information about your orders, and We will update you on each step until goods arrive. if you choose toship by Air or Express, we will tell you the tracking No. If your goods shipped by Sea, we will advise you of the shipping date, status on the sea, and arrived time
SHIPPING & DELIVERY
WHAT’S THE LEAD TIME FOR MY ORDER?
* By Sea freight: it will need 15days to 30days to the world. detailed depends on your country. such as to the USA, it will need 15days to arrive at the destination, to Europe, it will need 20-25days to arrive.
* By Airfreight: it will need 3 to 7 days to arrive
BEFORE ORDER, DO YOU OFFER A SAMPLE TO US TO CHECK THE QUALITY?
Yes, we can offer a sample to you to check the quality, if the musical accessories, we can offer free sample to you, you only to pay the freight fee, if you need guitar or Ukulele or Violin, we will return the sample fee to you while you place an order.
WHICH SHIPPING OPTIONS ARE AVAILABLE?
* Small quantity, we offer express shipping
* Medium quantity, we offer Air shipping
* Big quantity, we offer Sea shipping
WHAT ARE YOUR DELIVERY TERMS FOR THE ORDERS?
* Small qty: EXW, DDP
* Big quantity: FOB or CIF
HOW LONG FOR THE QUALITY GUARANTEE?
* Musical instruments: one year guarantee
* Musical instruments accessories: one year or half a year
COULD YOU ADVISE THE SHIPPING COST FOR US TO CALCULATE THE BUSINESS COST?
* Tell us your ordered item’s quantities
* We will according to your quantities to suggest you choose the shipping ways.
* We will quote 2 or 3 ways freight fee for you choosing