Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on products?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you you have relevant certification?
A: Yes. Our factory has passed BSCI, certificated by SGS.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Second, we guarantee every customer be satisfied with out service and products. If any quality problem made by us (color, shape,
material and packaging), we promise to return all products and re-producing or refund directly without any question asked.
Beili Industrial Co., Ltd is the first China stone manufacturer has such quality warranty.
Maybe we are not the Best Supplier in china,also not the Cheapest Price in china ,
But we believe ( THE QUALITY IS THE SOUL OF AN ENTERPRISE ).