FAQ
1. Q: Are you a manufacturer?
Answer: Yes, we are a manufacturer with more than ten years of history and rich experience, and have our own factory, please feel free to contact us for more information.
2. Q: Can I visit your factory?
Answer: Yes. Warmly welcome you, our factory is in Guangzhou, Guangdong. You can come to our factory to check the quality. We are happy to communicate with you face to face and provide more order details.
3. Q: How do you ship the goods and how long will it take to arrive?
Answer: We usually ship by DHL, UPS, FedEx or TNT. It usually takes about 4-5 days to arrive. The delivery time depends on your quantity. If all the products you buy are in stock, we can send your order within 3-5 days after payment.
4. Q: Can I design my own product?
Answer: Of course, we can support custom jewelry with the minimum order quantity. You can customize to provide samples first without paying design fees and mold manufacturing fees. ODM and OEM are welcome.
5. Q: What is your minimum order quantity?
Answer: For the products we have in stock, we can order 1 piece. Small batch orders are welcome.
6. Q: How is the quality of your products?
Answer: We will carry out quality inspection for you during transportation. In honest transactions, we care about quality more than you. If a defective product is found, we will provide you with two new products. You no longer need to worry about quality.
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