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Frequently Asked Questions

Question 1: are you a factory or a trading company?

A: we have our own factory in Qingdao.

Question 2: can you carry out oem and odm projects?

A:have the right to export directly, some trading companies take goods from our factory. A: Our company has its own R & D team and can provide OEM&ODM&OBM

Question 3:Do you accept small orders?

 A: No matter how many products you want, please feel free to contact us. We will do our best to offer you the best price.

Question 4:Do you accept the sample order?

 A: yes, we accept sample orders and the price is good.

Question 5: how long is your production lead time?

A: usually 30-45 days. but the exact date need according to the order quantity. Delivery of RTS products within 15 days.

Question 6: what is your payment term?

Answer: pay 30 deposit in advance, end 70, arrange delivery RTS product after full payment.

Question 7: How to protect my design and brand?
A: we will not show your design and brand to other customers, nor will we show them on the Internet, exhibitions, sample rooms, etc., and we can sign confidentiality and confidentiality agreements with you and our subcontractors.

Question 8:What delivery methods can we use?

A: We can deliver the goods by sea, air or express, and will recommend the best way to customers.

Question 9:How about freight and tax?

 A: the delivery fee depends on the way, destination and weight. and taxes depend on the local custom of the customer.