| Q1 | Does the company get any quality certifications or pass any factory audit? |
| A | Yes, we achieved the ISO9001, and our factory had passed the audit of BSCI and SEDEX. |
| Q2 | What's the composition you have ? |
| A | we can supply any compositions for you. such as 3pcs, 12pcs, 16pcs, 18pcs, 20pcs, 24pcs 30pcs, 34pcs, 61pcs, 85pcs, 118pcs and 122pcs etc. it's up to you. |
| Q3 | Can you send samples before the order? |
| A | Yes, We could provide the samples. |
| Q4 | What's your Minimum order? |
| A | If our existing shape, the moq is 3000-5000pcs, and we can discuss the qty if in stock or need to make the new mould . in a word ,The more quantity, the cheaper price you will get. |
| Q5 | Can you make customized logo or design? |
| A | Yes, we can make customized logo; we also can make customized designs , we have our designers to meet your requirment |
| Q6 | How many materials do you have? |
| A | there are four kinds of materials including the fine bone china, new bone, porcelain and stoneware The quality grade of them: bone china > porcelain > ceramic. |
| Q7 | How long is your delivery time? |
| A | we need 15-20 days if we have stock, and 45-65 days if making fresh production . after receiving your payment |
| Q8 | Do you supply OEM service? |
| A | Yes, we can supply OEM service for our client. |
| Q9 | What types of payment do you accept? |
| A | T/T with 30% deposit and the balance after the copy of BL. LC at sight, |
| Q10 | What price term do you make usually? |
| A | Our main price term: FOB china port or C&F your destination port |
