1.Are you a factory or trading company?
We are professional supplier with our own factory.and we are specialized in this field for many years
2.Do you accept customization?
Yes, of course,according to your requirements.
3.How do you pack these products?
Usually packed according to export standard or your requirement.
4. .What is your lead time?
For sample order,if we have stock,there is only need about 1 week.if we do not have any stock,there will need about 15-20 days..if 40 HQ container general goods. Will need 20-30 days ,If your order is new design and complexity,the lead time may be longer.
5. What can you buy from us?
electric motors, electric bicycles,.electric sweeper. Electric sprinkler .etc
6.Can we order some samples at first to see the quality?
order some No problem, if your order is less than 10 pcs, we need to charge some extra sample fee, the amount is based on your specific quantity, when your orders reach 1*40' container, we can refund you the sample fee.
7. Can I mix different models in one container?Can I mix different models in one container?
Yes, different models can be mixed up in one full container.
8.Can i make logo on our samples?
Yes,depends on qty .if quantity small ,will have an extra cost.if you order full container,it will be free
9. What’s the payment term?
For sample order,as the total is not big .So we only accept T/T 100% in advance. Or there will be a huge loss from the Bank. If total invoice value is over USD 10000,we can accept T/T 30% in advance,and the balance is when load container
10.What is your after sale service?
Usually,our clients will purchase some spare parts together with their shipment so they can fix the small problem by themselves. During the warranty period, send us photos and video of broken parts, we can also send you these parts by express, such as TNT or UPS.