Q:Why should you buy from us not other suppliers?
A:Our company is a manufacturer specializing in horticultural products,including indoor gardining products and hydroponic equipment, we have our own factory and all our products are factorcy direct sale, so we can privide the products of high quality and great price to you.
Q:how can we guarantee quality?
A: We will produce a pre-production sample before mass production and our QC inspectors will test all final products to make sure products all good before shipment;
Q:Can I get a sample ?
A: Yes,We provide paid sample for customers to check the quality first.Most sample charge will be refundable after order made.
Q:How can I make order?
A:Please contact us to make a order on the Alibaba.com and we can sign a contract for the order.
Q:Can I get a price list or discount?
A:Please contact us if you want to make order, prices base on your quantity&packing&specifications, so please check all the details before make order and don't hesitate to contact us.
Q:Why the freight ship cost is so high on the website?
A:The freight cost price is for reference on the website, please contact us firstly if you want to order.
Q:About the customized service.
A:We support Customized services, logo customize printing
Q:What kinds of package?
A:Package Information: carton or wooden packaging.
Q: After-sale service?
A: 1 yeas of warranty,we can send free part if any problem.However,it is available to get our help if warranty expired.
Q:What services can we provide?
A:Accepted Delivery Terms: Express Delivery,DHL,UPS,EMS,Fedex,Air freight,Sea freight. This depend on customer's choices.
Accepted Payment Currency:USD;
Accepted Payment Type:T/T,L/C,MoneyGram,Credit Card,PayPal,Western Union,Cash;