Q:What's shipping method usually?
A: Express( UPS, DHL,TNT,Fedex etc.) for small orders, airplane or vessel for mass orders
2.Q:What's payment method i can use?
A:Various payment methods available, like T/T,Credit card,Western union, Moneygram,Secure payment-Escrow,Paypal etc.Just choose the fast, cheap and convenient way. 5% extra for Paypal.
3.Q:Can i print our own brand or logo on products or label?
A: Of course we offer custom service, we’d like to be one of your OEM manufacturer to meet your requirements.
4.Q:Why some goods look color difference between website and practical item?And why some goods have size difference between description and practical item i got?
Different light and browser,different batches maybe cause little difference, those difference is allowed in actual case. Different measure way, stretchy fabrics will cause 0.5”~1” for some items.
Please understand and accept those before you place order,we don’t promise every item can fit everybody 100%, which are mass produced not personal customized.
5.Q: What is your return and refund policy?
1).We only accept return and refund as quality problem except any man-made damage or you have used it.
Please be careful when you open the package with a tool like knife, please be careful when you try it, don’t use large power if you are trying a smaller sizes.Size difference & color difference are not quality issue.
2).Contact us with real photos within 3 days after you receive the product which has a quality problem.
3).Please make sure that the returned item with original packing and labels/hang tags, no wash and no dirty, also condition that
buyer pay the returned shipping cost.
4).We will deal with your problems within 3 workdays after we got your message.