QUESTIONS OF COMPANY:
Q1: ARE YOU FACTORY?
A1: Yes, we have our own factory focus on Bluetooth WiFi electronic scales and other smart devices. However we also will ask other factories assembly for us when we thought they are more suit for making a kind of product (for example: the normal digital scales). As we are growing from a scale software solution supplier (many factories are our customers before), we have rich scale manufacturer resource and professional knowledge to tell them. Quality controlled by us.
Q2: DO YOU HAVE ANY FACTORY AUDITS?
A2: Yes, now we have passed ISO9001, ISO13485, BSCI, etc. And our products are certificated with BQB, FCC, CE, ROHS, KC,TELEC, PSE, etc.
QUESTIONS OF ORDER:
Q1: CAN YOU PROVIDE OEM OR ODM SERVICE?
A1: Yes, we have strong developing team to support OEM and ODM service.The products can be made according to your request.
Q2: WHAT'S YOUR MOQ?
A2: 1000pcs. For our first cooperation, your small order is acceptable, but the price is a little highly, you know, the price is based on quantity.
Q3: WHAT IS THE SAMPLE LEAD TIME & PRODUCTION LEAD TIME?
A3: The stock sample 1 day, making sample 7~10 days after received your sample fee.The production lead time is about 10~45 days
based on different model with different quantity..
Q4: WHAT's YOUR PAYMENT TERMS?
A4: 30% deposit, and balance against the copy of BL or LC at sight. We'll show you the photos of the products and packages before
you pay the balance.
Q5: WHAT IS YOUR TERMS OF DELIVERY?
A5: FOB/CIF/Door to Door/By air as you like.
Q6: WHAT's YOUR QUALITY GUARANTEE PERIOD?
A6: 2 Years from shipment.
Q7: CAN THE MOBILE APP BE CUSTOMIZED? AND CAN YOU SEND ME YOUR SDK TO DEVELOP MY OWN APP?
A7: The standard App cannot be customized. We offer the Bluetooth protocol and SDK to help you develop you own App.