Q: Are you trading company or manufacturer?
A: We are DELONG original factory.
Q: Can I have samples to test? And what is lead time for sample order?
A: Yes,we can supply samples,the leadtime for samples is 3-5 days.and buyer pay for sample cost and shipping cost.
Q: Do you provide after-sales serive?
A: Yes, the warranty is 12 months, if any quality problems on our side in this period, we can send new one as replacement.
Q: Do you accept OEM/ODM?
A: Yes,it is avaliable.
Q:Are you battery real capacity?
A: All of our battery cells with Grade A,100% new and real capacity.
Q: What kind of certificates do you have?
A: We can provide the Certificates as your request if your quantity match to us. Currently we have ISO and all Testing report.
Q:Do you have MOQ ?
A: We will ship at least 1 cont 20'
Q: What is your term of payment?
A: We adopt T/T,L/C so on
Q: What products do you make ?
A: We are making the Dried-battery and the CMF. This year we launch EFB battery
Q: Can the battery be customized?
A: Sure and you are supposed to tell us the size, voltage, capacity, application and the quantity.
Q: What is your lead time for the mass production?
A: General speaking, about 25-30 days depending on different items after getting down payment and confirmation about the samples.