Q:How many detection channels does the instrument have?A:There are two models to choose from, X960A has two channels, X960B hasfour channels plus one reserved channel.
Q:How many samples does the instrument do at one time?
A:The product is equipped with a 96-well module and can make up to 96 samples at a time.
Q:How long does the experiment result take?
A:The detection time of the instrument is related to the cycle program parameters used in the experiment.
Q:What items need to be prepared to use the instrument?
A:This product needs to be connected to a computer for use, and users need to prepare their own computer. There is no requirementfor computer configuration.
Q:How to judge whether the instrument is suitable for certain reagents or consumables?
A:Whether the reagents are applicable depends on whether the fluorescent dyes or probes used in the reagents correspond to thechannels of the instrument; applicable consumables are 0.2ml transparent, optical flat cap reaction single tube, eight-strip tube,and 96 without skirt or half skirt Orifice plate.
Q:How long does it take to ship after placing an order?
A:Please ask for customer service.
Q:How to get after-sale technical support?
A:Users can contact us via email or video for problems in the use of the instrument, and we will give feedback or solutions assoon as possible.
Q:How many samples does the instrument do at one time?
A:The product is equipped with a 96-well module and can make up to 96 samples at a time.
Q:How long does the experiment result take?
A:The detection time of the instrument is related to the cycle program parameters used in the experiment.
Q:What items need to be prepared to use the instrument?
A:This product needs to be connected to a computer for use, and users need to prepare their own computer. There is no requirementfor computer configuration.
Q:How to judge whether the instrument is suitable for certain reagents or consumables?
A:Whether the reagents are applicable depends on whether the fluorescent dyes or probes used in the reagents correspond to thechannels of the instrument; applicable consumables are 0.2ml transparent, optical flat cap reaction single tube, eight-strip tube,and 96 without skirt or half skirt Orifice plate.
Q:How long does it take to ship after placing an order?
A:Please ask for customer service.
Q:How to get after-sale technical support?
A:Users can contact us via email or video for problems in the use of the instrument, and we will give feedback or solutions assoon as possible.