Q: How to order? 1. Please send us the target product you want via Alibaba, trade manager, skype or WhatsApp 2. Yuli sales will confirm your order details and send PI to you.
3.You confirmed the PI and send payment 3. Will ship the goods to you 4. When goods shipped, will update tracking number and follow your goods 5. 24 hours online for any question you may have.
Q: Which way to send payment ?
A: Paypal , Western Union , Bank Transfer , Trade assurance .
Q: How do you arrange shipment?
A:Usually, we arranged shipment via UPS, DHL, TNT, Air , Sea .
Q:How about the warranty?
A: The quality warranty is 6 months. When you found defective products, please collect pictures or video and send to us.Our quality department will check what is reason. If defectives in the quality warranty range, we will arrange replacements with next orders.
Q:Do you accept OEM or ODM orders? A :Yes, We are the professional electric cigarette factory, who can producing according to the clients' design. OEM: We have a MOQ for the OEM order, we highly welcome your to ask our staff and discuss more detail about your project. OEM :including color/ Your LOGO/ packing style etc. ODM: YULI has experienced R&D team to protect your ODM program, we always believe a great product stems from a bold idea.
Q: Can I pay some deposit first, when you finish my big quality I will finish full balance A: Sure, we support 30% deposit before producing, 70% balance payment before shipping.
Q：What's your lead time?
A： Different Product and Diffferent Quantity , the Lead time is different , pls contact me to confirm lead time before place order .
Welcome to contact us, 24 hours' service available!
