Followed are several questions for your reference.
1.Q: What’s the warranty and after-sale service?
A: The normal warranty is one year. If quality issue happens, we will replace the damage ones for free. However, it’s necessary to return the damaged one for further test to avoid any quality risk
2. Q: When can I get the quotation?
A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your e-mail so that we will regard your inquiry priority.
3. Q: What's the time of delivery?
A: 3-7 days for stock goods, Usually 30-45 days, but is depends on the exact quantity.
4. Q: How does your factory do regarding quality control?
A: "Quality is priority." We always attach great importance to quality controlling from the beginning to the end. Our factory has gained ISO, GB/T, BSCI, SGS authentication. 100% test before shipping is the necessary procedure.
5. Q: What is your terms of payment?
A: T/T, L/C, Trade assurance, Western Union.
6. Q: How about the color and design? Can I have customized factor or design?
A: As an experienced manufacturer in China, we always support our clients for customized design to make the products difference and add product value. It’s important to make a marketing plan and evaluation to decide how we can invest and start.