FAQ:
Q: There are so many suppliers, why choose your company?
A: We have specialized in silk/accessory for more than 12 years. We have our own factory, quality and price are both good, we develop new designs every month.
Q: Are you factory or trading company ?
A: We manufacture and export, mean industries ( factory & trading ).
Q: What’s your product quality Certificate?
A: We have passed ISO9001, we also passed the supplier assessment by Alibaba.com(Verified Supplier by SGS)
Q: What's the main material of your jewelry / accessory?
A: Silk,Cotton, imitated silk fabric,ployester,acetate,rayon,viscose,etc.
Q: What is your packing of accessory?
A: OPP bag, paper card, velvet bag, paper box, velvet box, leather box, etc. we also accept OEM package requirements.
Q: How long can I get a feedback after we send the inquiry?
A: We will reply immediately, because of the time difference, we will reply within 8 hours at the latest .
Q: What is your MOQ?
Part of our products are in stock, so our MOQ for those products are 1. Otherwise, the MOQ will range from 50 to 500 depends on the products.
Q: Do you accept ODM or OEM?
Yes, we accept ODM & OEM. We have our own design team,could help you design the hairbands as your customized request, like color or style.
Q: How long is the mass production time?
Usually it takes 7-15 days, but it can be shorten to 2-3 days with the goods in stock.
Q: How do you ship the goods and how long does it take to arrive?
We usually ship by Fedex, DHL, UPS or TNT. It usually takes 5-7 days to arrive.
Q: If quality problems happen, what should I do?
Just email us or contact us about your problems. We will compensate or refund for you. Anyway we will try our best to control the quality problem to less than 1% .