1. Which product parameters can I modify?
Materials, colors and patterns, logos, styles and sizes, accessories, operating instructions and packaging,those parameters can be customized.
2. What information do I have to provide to customize my products?
You have to tell us your desired style, material, color, size, material ideas, etc., which you would like to adjust. If you want a
special packaging solution for jewelry or other products, we need the sizes and quantities of your products. After receiving your request, we will ask your needs more specifically. The more precise your details are, the more helpful this is for the adjustment process.
3. I don’t have a clear design ideas yet. Does YOUBEI offer design references?
Yes, our team will adapt the design according to your ideas and send you the design draft after the design has been completed. We will subsequently change any complaints so that we can fully meet your expectations.
4. How long do I have to wait for my goods after the order confirmation?
The processing time varies depending on the order quantity and requirements. For more information, see the project flow.
5. Is there a guarantee for the product? How long is the guarantee?
If you encounter any problems, please contact us in time. After confirming the quality defect, we will be responsible for
correcting the problem. If a problem that can be ruled out for human reasons is found within the after-sales warranty period, there is also a warranty claim.
6. If you could not find an answer to your question in the FAQ above, please contact us directly.