1. Q: Are you a factory or trading company?
A: We are a trading company with our own factories.
2. Q: What strengths do you have?
A: 1)We have a professional design team with more than 10 years of design experience and we can customize professional products
and OEM for samples from all over the world.
2)Years of exporting experience; High quality products; Sustainable and environment friendly materials; Strict quality check
mechanism; Thoughtful after-sale services.
3. Q: Can I have a free sample?
A:If you are satisfied with our samples and want to cooperate with us,we can give back the sample fee.
4. Q: Are the minimum quantity and lead time of samples negotiable?
A: Yes. Quantity below MOQ can be negotiable under certain conditions; We might also need a bit longer lead time for special
samples. Please let us know your specification and concerns, and we will try to come up suitable solutions.
5. Q: What's the shipping method?
A: According to your requirement, different shipping service providers can be chosen, such as FEDEX, DHL, TNT and so on; by air or
sea. Shipping cost depends on the shipping routes, product weight and volume, and location of your area. After delivering goods,
we will send you the tracking number promptly.
6. Q: What's the turn around time?
A: Our items usually ship in 5-7 days. Delays may happen due to unexpected situations.
7. Q: What's the payment method?
A: We support flexible payment methods (30%Deposit 70% D/P at sight; 100% D/P at sigh;100% T/T )
8. Q: Can we print our own brand or logo on your products ? A: Absolutely. It will be our pleasure to be your preferred ODM and OEM manufacturer in China.
9. Q: Why do some goods have difference between website photo and practical items ?
A: Due to the difference of light and browsers on screens, photos are for reference only. Among different batches, material may
also be a little different.