1. I hear China has some industry district like Shandong, Hebei, Guangzhou, etc. Why we should choose your's?Shandong is the dispatch center of hardware products in China. Usually an industry district's comprehensive production capacity determines the products' overall quality. Therefore our products are AT LEAST above the most qualities among Chinese market.
2. If I have extra requirements on the packing, can you meet our needs?
No matter how complex your requirements are. We can try to meet all kinds of needs from yours. Because Shandong is the dispatch center of hardware products in China, therefore, we have access to all kinds of dispatch orders from around the world. We are capable of meeting all of your packing requirements.
3.What if the products are not really what I asked for? Do you refund me?
Firstly, from our quotation parts, we do a lot of paraphrased during our chat in order to fully understand your needs. This process will be long and careful. 2nd, we support full refund to you if the products you received are really not gonna be of use.Since we are a big factory and has a large number of years revenue, we could afford one or even two times of refunds.
4. What is your advantages? Why should I buy from you other than all the other supplies on Alibaba?
We are a factory company, we have been selling hardware products since 1986, and been doing foreign trade since the year 2000. Our products are adjustable to your needs and our foreign trade department is very experienced. Most of the sellers on Alibaba are trading company with no factories, sometimes their prices are very charming but there will be at least 70% risks for you that they can't meet your needs since they don't have access to the production. And they can hardly understand some very deep knowledge about hardware.
5. If I purchase some goods, how long will you dispatch them?
As shown on the detailed page, There are over 20 Tons products stocking in our warehouse just to make sure our urgent clients get their products quickly. If you have so If you have some other requirements on the products then usually we need 30 days to make the production and dispatch them.
6.Can I have some samples to see if you are real?
Yes, and I encourage that we do business that way, in order to reduce the trust issue. For very special requirements you might need to pay some extra sample charges and for standard goods we could provide you free and you just need to pay for the delivery.
7.I still have trust issues on you.
I understand your concern. We could do video calls during our business. I will video you all the process of our factory and about
your products. I even could be so specific that you can see by your own eyes how your goods are packed and sent out to the port.