Q: Are you factory?
A: Yes,we're a factory located in Guangzhou.
Q: What's your MOQ?
A: If you can accept the product unbranded, MOQ is 100 pcs; for customized logo, MOQ is 1000 pcs. Meanwhile, trial orders such as 20pcs, 50pcs are welcome.
Q: Can I have a sample to check the quality?
A: Yes, it's 100% supported and we can accept sample customized if needed.
Q: How could I get samples of your product?
A: Please contact us for sample request, and then we will send the samples to you after payment confirmation.
Q: What's the delivery time?
A: Samples in stock are always available for quality check and can be dispatched to you around 1-3 working days. Small orders around 3-7 working days. bulk orders around 7-15 working days.
Q:How do you ship the goods and how long does it take?
A:Usually by DHL, UPS, FEDEX,TNT. It usually takes 3-6days to arrive. By air,by sea are also acceptable.
Q: How much is the Shipping Cost?
A:It depends on the total weight of your order and the way you choose for shipping.There are International Express Door to
Door,Airline Company and Ocean Transportation available.
Q: Warranty time?
A: 12 months warranty except for human damage.
Q: OEM or ODM?
A: Yes, both OEM and ODM are welcome.
Q: How's quality?
A: 100% Quality control, CE, FCC, ROHS certificates approved.We are the source factory: Short lead time at low cost with
responsive production planning.
Q: Can we visit your factory?
A: Sure, welcome to vist our factory if you come to Shenzhen. If you need more information, please feel free to contact me.
Q: How do you control the quality ?
A:Mico Beauty have reliable and strict quality control system,100% aging testing before packaging.Third party inspection are also acceptable.
Q:What payment ways available?
A:Mico Beauty suggest Trade Assurance. Also we accept TT, Western Union, Cash.
Q:Have you experiences with eBay an Amazon? Can you offer Amazon warehouse shipping and sticker service?
--All yes!
Q:How to return if product defective?
A:1) All products are under one year warranty. We will replace for you for free if the product you receive is defective.
2) Please send the goods back to us only if you contact us for details return process and make sure everything goes smoothly