Q. who are we?
A. We are professional kitchen supplies manufacturing factory based in Guangdong, China, started from 2015, with our own professional designers.
Q. What is the MOQ for our products?
A. Usually 2pcs, mixing different styles or products are also acceptable.
Q. Can I get samples for free? How long can I expect to get the sample?
A. Sure. We can send you the samples for free, but customers should pay for the shipping cost. It will cost some sample charges for customized designs, but it is refundable when order is up to certain quantity. Usually 3-5 days send out, choose DHL, UPS, FedEx, TNT…
Q. How to make sure the order was proceeded according to my request?
A. We will confirm every production details with you before mass production. And when the production finished, you may indicate a QC to carry out the final inspection, or our QC will carry out the final inspection and send you the photos and reports under your request.
Q. Is OEM/ODM order possible? How?
A. Yes, OEM/ODM order is welcomed. If a new mould needs to be setup, the mould charge will be on your account, which is refundable when your order quantity exceeds 10,000pcs.The color, position of logo, silk screen printing, debossed or embossed can be customized. Just send us the file to illustrate what you need.
Q. How many colors are available?
A. Customized color is available. You just need to tell us your request.
Q. How to place an order?
A. PLACE AN ORDER → CHOOSE COLOR AND QUANTITIES → WRITE THE RECEIVER INFORMATION (Pls write zip code and phone num.If your countries need clearance num,pls provide) →Pay it
Q.What kind of payment we can provide?
A. We provide Credit card , e-checking payment and T/T payment