Q: When will you deliver the goods?
A: About 3-5 days after payment. It also depends on the quantity and whether you need mould making.
Q: How does company do regarding quality control?
A: We strictly control every detail of the products. Each product is inspected before shipment to assure best quality.
Q: How about price worthy?
A: We are direct manufacturer and will offer you the reasonable price.
Q: Do you accept customized orders?
A: Yes, supported by design team, OEM and ODM orders are highly welcome. Customized packaging for our OEM customer.
Q:Do you have any MOQ limit?
A: If you can accept our neutral packaging and generic porducts, there is no MOQ;
OEM MOQ is 500pcs for trial order.Please contact us directly to get latest news.
Q: Can you provide customers with samples?
A: Yes, transportation fee paid by customers. Freight collect.
Q: I don't like your standard colors. Can I choose any color for the housings? If yes, any extra cost?
A: You can choose our available colors at present. We can also make panton PMS color as you like. MOQ is 200pcs/color and no extra cost.
Q:What Express Delivery you have?
A: Usually we ship by DHL,EMS,FEDEX,UPS,TNT,TOLL and so on
Q:What payment you are acceptable:
A: We accept Paypal,western union,money gram,T/T,Escrow.
Q: What is the guarantee of our products and how about the returns?
A: 1) 12 months warranty, low-value consumption goods is not within the scope of the warranty;
2) Warranty service will be honored if the damage is not caused by human;
3) Please send back the defective goods within the warranty period, we will repair them or send you new free;
4) If there are only several pieces accessory(the fee is less or around shipping fee) are damaged, please send us some pictures and videos about the detail problem. Once confirmed the problem, we will send you free new goods together with your next order.