Q1: Is your price competitive? A: Yes, we are manufacturer, so our price is very competitive.
Q2: How do you guarantee the quality? A: We have very strict quality control procedures during production. Besides, each of our product has passed strict quality test and stability test before delivery.
Q3: What certificates can you provide? A: Customers from different countries require different certificates, so we will assist our customers in applying for the certificates they require. At the moment, we can provide CE, ROHS, FCC.
Q4: What payment methods do you accept? We accept the following types of payments: T/T, Western Union, Alibaba Trade Assurance payment.
Q5: How long is the delivery time? For our ready to ship products, the delivery time is within 3 days. For out of stock or OEM/ODM products, they may take 15-20 days.
Q6: What is the guarantee of your products and how about the returns? 1) We offer 12 months warranty. (Warranty service will be honored if the damage is not caused by human) 2) Please send us some pictures and videos about the details to see what is the problem and if we can solve it. We can send professional video to teach how to repair it. 3) If there are only several pieces defective products(the fee is less or around shipping fee), please send us some pictures and videos about the detail problem. Once confirmed, we will send you free parts or new goods together with your next order.
Q7:Can your product be customized according to our requirements?
Yes, we are professional on industrial tablets. If you have the industrial tablets based on our product, pls contact the sales and tell your requirements, we can confirm for you.
