Q1.Can I have a sample oeder for the item?
A:Yes,we welcome sample order to test and check quality.Mixed samples are acceptable.
Q2.What about the lead time?
A:Sample needs 5-10 days,mass production time needs 1-2 weeks for order quantity more than.
Q3.Do you have any MOQ limit for the order?
A:Low MOQ,1PC for sample checking is available.
Q4.How do you ship the goods and how long does it take to arrive?
A:We usually ship by sea,and DHL,UPS,FedEX or TNT usually takes 3-5 days to arrive.Airline shipping also optional.
Q5.How to proceed an order for goods?
A:Firstly let us know your requirements or application.
Secondly we quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly we arrange the production.
Q6.Is it OK to print my logo on the product?
A:Yes.Please inform us formally before our production and confirm the design firstly based on our sample.
Q7:What certificates do you have?
A:We have CE and CCC.And we can apply for specific certificate for different country such as SONCAP for Nigeria,COI for Iran,SASO
for Saudi Arabia,etc.
Q8:Do you offer guarantee for the products?
A:Yes,we offer 1 year warranty to our products,during the guarantee period, we will supply freely of the easy damaged parts for
the possible problems except for the incorrect operation. After expiration, we supply cost spare parts for alternator maintenance.