1. Where are your factory locate in?
A: Our company is located in Changshu city, Jiangsu province, which is very near by Shanghai, around 1.5 hours by car from Shanghai PVG airport.
2. Are all the main spare parts of machine are produced by your company?
A:Yes, all the main spare parts are produced by our company with most advanced processing device.
3.Will your machine be tested and adjusted before the machine delivery?
A:Yes, we will test and adjust the machine before delivery, also if customer have special fabric demand, we can knit and test it in the machine before machine delivery.
4.Do you have after sales service?
A:Yes, We have excellent after-sales service, can give quick response, supporting in Chinese, English and Spanish. video support is available. We have training center in our factory
5. How long does the warranty last?
A:We offer warranty for about one year after customer received our products.
6. What are the main applications for the fabrics produced by your machines?
A:Fabrics knitted by our machines mainly can be used for Garments, Home textile(like bedding sheet, mattress fabric, carpet), Sports fabric(like Yoga fabric, diving fabric, sportswear), Shoe fabric and so on. Also for jacquard machine, the pattern are easily to make by computer without limitation, so the fabric can be widely used.