1. Can I order samples ? Answer：Yes. We accept sample for that order.
2. How long for delivery time? Answer： For sample order. Our delivery time is 30 to 35 days, for one full container, it’s 35 to 40 days.
3. Which colors will be available? Answer： Normally, we will introduce the most popular colors. At the same time, we are able to make colors according to customer’s demands.
4. What’s your payments terms? Answer:：We usually accept T/T or L/C at sight as the main payments terms,and other payment can also be negotiated.
5. Can I mix have the products in stock? Answer： Yes, different models can be mixed up in one full container
6. How does your factory do regarding the quality control? Answer：quality is priority.We always attach great importance quality control from the very beginning to the end of production.Every will be full assembled and carefully before packing and shipping.
7. Need I Buy spare parts for first order? Answer： Yes, you need to buy some spare parts for future service. The quantity depends on your electric bike order . We will give you advance when you need.
8. Will you deliver the right products as I ordered?How can I trust you? Answer：Yes, we will. The core of our company culture is honest and loyalty. Our company has been audited and approved by SE assessment report will could be sent you by email. Also, we are alibaba’s Gold supplier. If you check with alibaba, you will see that we never got any complaint our customers.
