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FAQ

1.Q:Are you manufactory or trade company? A:We are the manufactory Manufacturer specialized in printing&packaging more than 10 years, in Longgang,Zhejiang provice,China.

 

2.Q:How can I get the samples? A:If you need some samples to test, please pay for the transportation freight of samples and our samples cost, but samples cost can be refundable after place order. We send the samples to you only after receipt your payment. If you have your express account please tell me firstly.

 

3.Q:How much the transportation freight of samples? A:The freight depends on the weight and packing size and your area.

 

4.Q:How long can I expect to get the sample? A:The samples will be ready for delivery in 3-5 days.Ther samples will be sent via express and arrive in 3-5 days.

 

5.Q:What are CMYK and RGB? A:In offset printing "Four color" and "Full color" mean the same thing. "Four color" represents the four primary printing colors, Cyan (C), Magenta (M), Yellow (Y) and Black/Key (K), also known as CMYK.Your computer screen and in most computer programs are likely formatted in RGB color space (Red, Green and Blue). In offset printing you cannot use RGB formatting and must convert it to CMYK. Please understand a color shift will occur in doing so. CMYK cannot reproduce RGB exactly the same and may need to be adjusted after the conversion

 

6.Q:What is the difference between a matte and a glossy finish? A:We offer 3 finishes for our products; 1)Matte is a dull finish without a gloss or shine 2)Gloss AQ is a glossy finish but not high gloss. 3)UV is a high gloss finish. It is a shiny non-writable surface.

 

7.Q:Can we have our Logo or company name to be printed on your products or package? A:Sure.Your Logo can be puted on our products by Hot Stamping, Printing, Embossing,UV Coating, Silk-screen Printing or Sticker.

 

8.Q:How to order? A:Please send us your purchase order by Email or Fax. or you can ask us to send you a proforma invoice for your order. We need to know the following information for your order. 1)Shipping information-Company name,Street address,Phone number,Fax number,Destination sea port. 2)Product information-Quantity,Specification(Size,Material,Technological requirements,Packing requirements etc.) 3)Delivery time required.

 

4)Forwarder's contact details in China.

 

Wenzhou Yongjia Gifts&Crafts Co., Ltd

Address: No.438,Gonghou Road,Longgang Town, Wenzhou City, Zhejiang Province, China

 

 

Your inquiry will be answered within 24 hours .Please feel free to contact us ,we glad to serve you .Hope we can build long term cooperation with you ! 

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