1.Have you shipped to any countries before?
A:Yes,the main market of Xuanchong Technology is in USA,and we also have exported to Australia,England and other Eurpean countries before,we can provide certifications such as CE, ISO, BRC,FSC,GRS,SEDEX,BSCI,FCCA and so on.
2.How long have your factory been doing your business?
A: Our factory begins its production for pets since 1994,it has been almost 26 years of experience,we signed with Alibaba in 2019 in order to enlarge our business.
3.Why the name of your company different from the name of the factory showed in your video?
A: We Xuanchong Technology is the Online Shopping Department owned by Zhongheng Pet Articles,We are located in Shanghai focused on the Online Trading when the factory located in Jiangsu focused on the Offline.You can make contact both through here online by Alibaba or E-mail Zhongheng offline.
4.Do you have any products in stork?Do you support ODM?
A:We have planty of pet supplies in stock and ready to ship anytime.you can ask for our stock list for your reference.We support both ODM and OEM.
5.Can you provide me the sample of the product for our inspection or test before further negotiation?
A:Yes,to ensure you can enlarge your business in your area you are welcome to order free sample for the product for your reference.You just need to pay for the shipping cost for all the samples first and the shipping cost will be decreased from your next order immediately.
6.How do you gurantee our benefit if I'm going to place the order?
A:Customers are recommended to place the order online through Alibaba to gurantee your side of benefit as much as possible,also you are welcomed to check our factory at anytime and feel free to ask any questions to our sales.
Contact us to get FREE SAMPLE of your Project !
