Buyer notice Before making the welder you require, please kindly send the follow information:
1 The welding dimensions and Max.thickness
2 The material of Workpieces
3 Welding requirements
4 3D drawing or real picture
It’s better if you can send us the picture of workpieces or sample.
We can also make the welding machine according to your welding requirement.
Warranty: 3 - 12 months warranty for Ger-Sonic products.
If any technical problem during warranty time, replacement parts will be sent free of charge.
Technical support is also available in whole time.
Our Advantage 1. Reply your enquiry in 24 working hours.
2. Experienced staffs answer all your questions in fluent English.
3. OEM is available if the quantity is large.
4. We offer very competitive for all our products.
Payment Methods These payments of T/T,Western Union, Paypal are accepted. If you have any problem with the payment, please leave a message to us.
Logistics DHL, EMS and Fedex are our choices. If you prefer other reliable shipping company, please leave a message to us.
Tracking Number Tracking number will be informed within 2-3 work days after delivery goods. If you have any problem with it, please leave a message to us.
Feedback Any comments, suggestions are accepted. We will be very grateful to your positive footprints left in our company. If you have any problem with our products, please leave a message to us.
Refund Any damage or shortage of our goods after you receive your items, please take some photos for a witness. We will deal with it in 24 hours. Frequently, we will send a new part of items for heavy-damage. Before refund is accepted, please leave a message to us.
Q: How is the after sales service? A:We provide 3 - 12 month guaranty and technical support lifetime. All machine’s parts can be replaced for free within 1 year if broken(excluding error operation and wearing parts, like mould eg.).
Q: Is it difficult to install the machine? A: The work shop should prepare full facility such as power and air compressor. For the first installation, engineer will be sent to set machine and do the machine training as long as manual instruction. For the further problems come out, we can provide video instruction as well.
Q: What is your MOQ; A: At present, our MOQ is 1 set;