1)7 day*24 hours Hot-line&Emil service for inquiry.Qucik response,high quality and professional service
2)Our reqular sample is free and freight collect(DHL,Fedex,TNT&UPS)
3)Many different style professional materials with professional treatment available
4)Reliable delivery time
5)All sample charge refundable upon order
6)You can custom any instrument in our factory
OUR SERVICE
Pre-sale service
1)7 day*24 hours Hot-line&Emil service for inquiry.Qucik response,high quality and professional service.
2)Confirm the price,lead time ,artwork,payment term etc.
3)Sales send the Proforma Invoice for you to confirm.
4)Customer make the payment for deposit and send us Bank Receipt.
In-sale service
1)Material and accessories carefully check upon arrival.
2)Make the sample according to customer require,send photos or samples to get customer approval.
3)After approval,we'll timely update you the production and delivery time .
4)Send photos to show the production status.
5)Confirm the exact delivery time again.
6)Cilents make payment for balance then freedom ship the goods .
7)Inform the tracking number ,send all shipping documents upon load the container and check the status for you.
After-sale service
1)Solve any problem you may have and help you improve the relationship with your customers.
2)Timely update price change and new products' message.
FAQ
Q1:Are you factory or trading company?
We are over 10 years professional manufacturer in music instrument.
Q2:Can we do customized samples?
Yes,we have experienced designers who will make your customized ideas into reality.
Q3:Can you customize our color ?
Yes,we can do customized colors on the cases .
Q4:What materials can i choose for case?
We can provide various kinds of material for choose,different material is suitable for different kinds of cases.
Q5:How do you control the quality of the products?
Our QC department will rigidly control every manufacturing process.
Q6:How to buy the models we like on your website?
Firstly,contact with us and inform us the itemnumber or pic which you like ,or let us know your customized case details .
Secondly,we will provide with the unit price,packing details,delivery time,shipment and all the details you may like to know.
Q7:How to contact with you ?
1:Trademanger online chat
2:Choice one product and leave a message there,Your inquiry will be answered within 12 hous.
Contact us
Contact preson:Rainbow/May
Tel:+86 139 2626 2337 / +86 189 2210 8998
Wechat:139 2626 2337/186 6662 6430
Company Information
Exhibition
Packaging & Shipping
Packing:1pcs with one bubble bag,4pcs in a master carton,or single package,or 4pcs in a master carton with inner box,can use your artwork design for the carton
Shipping :Sample will be shipped by UPS/DHL/Fedex/TNT.Large cargo will be shipped by sea or air .
