1.When can I get the price?
We usually quote within 24 hours after we get your inquiry.If you are very urgent to get the price, please call us or tell us in
your email so that we will regard your inquiry priority.
2. Can i have a sample before i place order?
Yes, we can provide you a free blanke sample and you just pay us the shipping cost.
3.How long can I expect to get the sample?
For blank sample, we can let you receive with 7 days by express after payment.
4.How long does the whole procedure being worked out?
After you place a order,the production handling time is about 30-40 days.
5.What about the transportation?
We can ship goods by express, air and ocean.
6.Do you have any MOQ for mug order?
Most of our stock molds, our MOQ is 10pcs.
7.Is it OK to print my logo on my product?
Yes, we can print your logo on the product, any color, any size, any location.
8.Is it safe to use for your product?
Yes, our products have passed the SGS, Proposition65 test, etc., can be at ease use.
9.Our products can be into the microwave oven and dishwasher?
Yes, our products can be a dishwasher, microwave but low temperature except for printing.
10. How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 3%.
Second, if found damaged or quality problem, we will make corresponding processing according to the actual situation to repair the product or production again