A: Our price is based on 165-265v range, we can supply with 85-265v too,please confirm the price with us.
Q: Do u have any certification like BIS, CE RoHS?
A: "Yes we have certification in CE RoHS and BIS for whole product and SAA cert only for driver component."
Q: What's your warranty and guarantee?
A: We offer 2 years warranty and if any quality problem will offer pcs to pcs compensation or offer driver or chips depends ship with next order.
Q: what is your payment terms?
A: "We usually take 30% as deposit and 70% balance paid before delivery,if small order below 3000USD, need 100% T/T to confirm ."
Q: What is the MOQ for customizing packing?
A: If you order 3000pcs each type ,we will help you do cusotmize color box and logo. If less 3000pcs ,we will give you white box or factory normal color box.
Q: Can i order in SKD?
A: Yes sure,our price is based on complete goods, pls tell us your requirement and we can quote accordingly.
Q: How is your delivery time?
A: Some designs we have stock,rest for sample orders or trial order,it takes about 7-10days,for bulk order,normally our prduction time is 30-35 days.
Q: Could u offer door to door delivery?
A: Yes ,we can quote you with DDP service,please leave us your address.
Q: Sample can be free?
A: Yes, we can offer free samples based on intent orders.
Q: Can I see the real pictures and video?
A: Yes sure,we can share photos and videos of the products to you on TM or by mail.
