1. What advantage do you have ?
Quality Assurance : Quality is our life. We have our own factory and most of our workers has more than 15 years experiences in this field.We have our quality control system. If you have any quality problem, we will be responsible and solve them properly.
Competitive Price : We produce by our own factory , our price will be the best price base on our quality in all Alibaba Suppliers. You could found that getting good business is so easy when you worked with us : )
Safe Products: Our products are eco-friendly .Our frame is pine wood, and all the wooden beads are beech wood. All the crochet toys are handmade with 100% super soft cotton yarn .
On time delivery: Time is money . We give 7X24 hours service . You could find us any time.We repect the delivery time and give best solution when you have urgent needs.
2. Do you have any quality assurance certificates?
Yes. We have certificates and test report ,such as EN71, CE, ASTM, CPC, AS/NZS, ISO8124, etc.Our products are exported to US , Europe, Australia, etc markets. Customers give great feedback to us !
3. What is the minimum quantity for order?
For styles in stock, you can buy 10sets as trial order. The MOQ of custom design is 100
sets/style.
4. Can you engrave my logo on the gym and make our labels?
Sure, we can engrave your logo and make your labels. The MOQ is 100 sets per style.
5. What's the normal package?
Each set is packed in one small carton, then 10 small cartons are packed into one export carton.It will protect the wooden play gym very well .We stick the information on export carton.
5. Could you make customized package?
Yes. You could use your own packing or logo , such as carton with printing logo.The MOQ is 200 sets per style.
7. Can I get a sample?
Sure, sample cost is 2 times of the original price. The shipping cost depands on your address. The sample cost will be refund if you place order totally more 500 sets.
8. About Shipping:
We suggest shipping by express such as FedEx, TNT, UPS...for small quantity. And for order more than 300 sets, by sea or by air is more cheaper.
9. About lead time:
Sample order: 3-5 work days. Bulk order: depending on if we have stock. If no stock ,it takes 25-45 work days.
For peak seasons, lead time will be suggested differently ahead of time.