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1. Q:How about your quality of bearings?
A:Our quality of bearings is based on ISO9001 and quality of bearing is our soul.
2. Q: Can I get free samples for test from your company?
A: YES, contact us , Standard samples are available.
3. Q:How long is the lead time?
A: The lead time for sample order is 3-5 days, for bulk order is 5-15 days after recipt the deposite.
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4. Q: Will you check the products before shipment?
A: Yes, We have a professional QC team. Products will be strictly inspection before shipment
5. Q: What will you do if the customer are unsatisfied with the product? How long will you response for the problems?
A: If have any problem, just contact with us at first time, We will respond within 1 hour , within 24 hours will solve your problem
6.About after-sales service and warranty?
A: We promise to bear the following responsibility when defective product is found:12 months warranty from the first day of receiving goods;
7.Q:Shipping:
A:1) Less than 45 KGS, we will send by express.
( Door to Door, Convenient )
2) Between 45 - 200 KGS, we will send by air transport.
( Fastest and safest, but expensive )
3) More than 200 KGS, we will send by sea.
( Cheapest, but long time )
