Q: Can I try a sample before ordering? A: Sure thing. But we will charge the sampling fee and the shipping fee. After the formal
order, all the expenses paid in advance will convert into a deposit for the payment of goods.
Q: Can I change the styles according to my expectation?
A: Yes, we do provide customized service. However, according to our experience, we believe the styles we provide would be a suitable option for you.
Q: Can I use own special packing as outer packing?
A : Yes, but we will charge an extra fee for the extra packing. Also, the fee will evaluate according to your quantity.
Q: How do I get your quotation?
A: Please provide us information as below:
1. Item number.
2. Quantity.
3. Company profile (Name, Tel, Fax, Address, and Webpage).
4. Any other relevant details.
Q: How long is the lead time of the order?
A: The lead time may be affected by the inventory issues and the producing condition. The sample orders usually take about 3 ~ 5 business days, and the mass orders take about 25 ~ 35 business days after the order placing.
Q: How long does the transit time take?
A: Transit time: It depends on the location of your delivery address. (The products will ship out from Taiwan.) Transportation type: Express Service, Sea Freight, Air Shipping Express Service: The ETA will be 3~7 days after remitting the payment. Sea Freight and Air Shipping: It depends on the logistic schedule after remitting the payment.