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Q1: What are the main products of your factory?
A1: Professional production and sales: hot stamping machine, embossing machine, copper mold, steel mold, silicone mold, aluminum mold, copper gong, cake mold brand. All stamping tools.

Q2: What is your starting volume?
A2:1pcs.

Q3: How long is the machine warranty?
A3: Yes, we have a warranty period of six months to one year.

Q4: How about the warranty of wearing parts?
A4: The wearing parts are not covered by the warranty. Please purchase spare parts.

Q5: How long does it take to ship?
A5: Generally at least 5 working days, each machine needs this time to maintain quality.

Q6: Does Alibaba have a guarantee?
A6: Yes, we are the guarantee supplier of Alibaba.

Q7: How is your factory doing in terms of quality control?
A7: Quality is the top priority. We have attached great importance to quality control from the beginning, starting with very small things (even small screws, we will choose the best).

Q8: What is your after-sales service?
A8: Our after-sales service is first-class. We have a strong team to help you solve your problems. The warranty period is from half a month to one year. If the machine is natural and not artificially damaged, we can send you new parts for free.

Q9: What are the payment terms you accept?
A9: 70% T/T 30% balance before T/T, delivery. We also accept L/C and Western Union money transfers. More than 3,000 dollars.