1, Q: Are you a factory or trading company?
Rongtatech: we are a manufacturer, owning the professional design group, skill-full staffs and quality inspection team, located in Gaoqi Hi-tech Industry Area, Xiamen city, China.
2, Q: We would like to have our own brand, is that ok?
Rongtatech: Yes, we can accept OEM/ODM with your brand or your design. But we will require a MOQ for different models.
3, Q: Besides the English language, do your printers support other languages? And what operation system they backup?
Rongtatech: Yes, our printer not only supports English language, but also Russian, Spanish, Portuguese etc 48 different languages available, and it backups IOS, Android, Windows, Linux, Oppos operation systems.
4, Q: How can I get a sample?
Rongtatech: It is our honor to supply sample for your evaluation. Please contact the salesperson by informing the model# and your requirements, then we will send the sample by such DHL, Fedex, after your sample order get confirmed.
5, Q: What sale after service do you offer?
Rongtatech: Each printer will have 12 months warranty. Free components will be offered for repair in warranty period, if the issue caused by non-artificial damages.
We will offer technical supports or helps in your daily use for lifetime and offer latest software for your updating.